Geekfishing Blog

my ipod video does not show anything. It's pretty much blank. I can't see what I'm playing, or watching. Total blank. what should I do? How do I fix it? and what is the reasons for these problems? Please, help me out.

please help sync problems

l have a ipod 60g and the dam thing wont sync with any pc. resetting dont work all the dam thing saids when i try and connect it via usb is that it is an unrecognised device other than that the ipod works fine. any suggestions pls

I used all of your steps on my 3rd generation non-clickwheel iPod, but it stil wont unlock, after switching hold oon and off and then hoding pause and menu, the apple logo goes away and a line appears in the middle of the screen then goes away, wand the apple logo comes back, but stiff frozen.

hello i have a ipod mini and my menu button stopped working

i have a ipod mini and my menu button stopped working plz help

I note that many times the advice for a sick iPod is to run down the battery, My iPod is very sick but before I return it to Apple for service I'd like to do a full restore. At present all I get is the white screen telling me to Use iTunes to Restore ... but I have been in this situation for several days and it hasn't changed. Is there any way to speed up draining the battery?

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Should happen faster than that, there isn't anyway to get it go drain faster that I know. Sorry! Good luck!

My ipod isn't responding.
It appears to be in the hold/lock position when i plug it into my computer, and when i press the buttons all that happenes is this bright light comes on, and sometimes when i connect my headphones you can hear music, and switch the song, but nothing shows up on the screen. I was wondering if there is anything i can do, so i don't have to pay a few hundred dollars when i go back to canada...
helping me would make you my hero.

screamingphoto_op@hotmail.com

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Wow, it sounds pretty broken. You should try to do a reset as listed above and hope the firmware returns to normal. Sounds like a software problem, so hopefully that is all. Good luck!

ive tried everything. my ipod wont turn on

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Well that could be any of lots of different things. Most obvious is to really fully charge it. When you charge it, does the Apple logo come on, that means the charge is really happening.

explain to me about iram pass for the old touch wheel 20gb ipod.

that and does anyone know how many gigs are on this ipod if you erase absolutly everything on the 20 gb ipod and convert it as another hardrive...
ive seen (while messing around on iram pass) a number close to 83 gb... and ive seen it in two different places. but that seem very very high...

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IRAMPASS seems to be a low level diagnostic that ipodlounge" explains how to use it.

A 20gigabytes is really technically about 18GB (long story, but many years ago, Toshiba started counting disk drive space as exactly 1 million bytes rather than 1,024,000 bytes that a compute is, so it slightly smaller.

I tried reseting but my nano is stuck on the same screen, not doing anything for two days now. Letting the battery drain didnt work. I NEED HELP!

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If draining it doesn't work, then you have a real problem with it. It could be that you just need to take it to the Apple store and see what they say.

Hey, I have an ipod mini and I keep getting the battery symbol...all attemps to restart, reboot, etc. have failed. HELP!

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That's a problem. Sounds like you need to take it to the Apple store. The minis use a mini hard drive so they will fail if you impact them.

my ipod nano shows folder with exclamotion mark on switch on.It is not detected by i-tunes or computer.On trying to reset, nothing happens.Anyone knows any remedy?
How to discharge it?

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You discharge it by leaving it on for as long as possible. It will drain for sure.

Ok i need help..my ipod needs to master reset..you know when it deletes everthing off of it. Well the only way i've found i can do that is through itunes but when i plug my ipod into the comp it dosnt even show up anymore.

So my question is how can't i do a master reset from my ipod itself?

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You can't master reset from the iPod itself. You can do a soft reset only from an iPod but a real delete everything requires you to get that connection working.

i am having some trouble with my ipod video, its stuck in some type of a reset loop. It jus keeps on resting itself and i tryed to let the battery run out and charge it but it didn't work. what should i do??

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Sounds like it is really sick. If the run out doesn't work, then off to the Apple store you go to see if they can fix it. Good luck!

My ipod (photo ipod) freezes on the do not disconnect symbol when i plug it into the computer and i can't open my computer or itunes, i just want to add some songs!! any help

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This could be any number of things. What is happening is that the low level driver is hanging so you can't add it. What I normally do is to unplug it and reset the iPod and then plug it in again.

MY 30 g VIDEO SCROLLS THRU SONGS ON SOME ALBUMS AND WON'T STOP TILL THE END.

wHATS UP. i TRIED A RESET AND DRAINED THE BATTERY

hi, i own a u2 ipod 20 gig, and i have a problem with the clickwheel, about 1 time out 50 tries, it does the desired function, ie. i press play, but it goes to change rating, i press menu, and it pauses the song, and there is no pattern, jsut random, but when i eventually get onto the menu, it works fine, can you please help me. thanks

I found this site to be the best for ipod repairs.

iPod Repair

Hi,
My ipod nano is stuck.It shows a folder with an exclamation and nothing else.The computer does not detect it.The same floder blinks when connected to the computer.Everything given on the apple support site is useless since the ipod is not detected.Any solutions

when I turn on/reset my ipod a file looking icon appears with an exclaimation point, and then a battery icon with an exclaimation point appears.

i just noticed this is the same post as the one before....what's wrong??

hey guys. i'm having a really annoying problem. whenever I plug my ipod into my itunes, this message appears:

"iTunes cannot read the contents of the iPod "SARA'S IPOD". Use the iPod Software Updater Aplication to restore the iPod to its factory settings. "

andd I have no clue what to do. all of the music on my ipod have been completely flushed away. but in itunes, i still have my library and everything. can any of you help? i appreciate it. :]

i have a 30gb ipod video and it was working 8 hours ago and then when i went to go and look at a video all what turned on was a blank white screen, i cannot turn it off, and when i try to reset it it turns off and then turns back on with no apple sign, i am soo frustrated, pls help me!!

I have a 4th Generation Click-Wheel iPod. I got it December 2004 and it's worked fine until recently when it started acting up. Eventually, it "died". I'm not sure what the problem is, but I believe my battery is worn out because it's remained unresponsive. Is there any way I can restore it or should I just get a battery replacement? And also, if I choose to purchase a new iPod instead (I'd really like the 5G), what do I do with my old iPod?

Last night my Ipod mini accidently fell on the floor and everything was fine except that the music would come on (song band etc.) except that no music is coming through and after a few seconds it goes to the next song. Also, if I press a button fast, then the ipod freezes. What can I do to fix this?

I tried to turn on my ipod nano and it doesnt work. I tried resetting it and it still doesn't work. Everytime i slide the hold button the screen lights up and i still can't use the wheel.

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Wow, this doesn't sound good, it sounds like a hardward problem I'm afraid Lilly. The only thing left to try is to let the battery run completely down, then charge it up and try a reset, sometimes the software is so corrupted it really needs a fresh, fresh sart. Good luck!

Just wanted to post a little bit of info I ran across today. My friend had an iPod nano who's touchwheel had stopped responding. Soft reset did nothing, firmware update did nothing, firmware restore did nothing. Eventually I decided to try plugging in a set of headphones (he uses a car adapter almost exclusively) and the touchwheel came back to life!

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Wow, that's interesting, just plugging in the headphones caused it to come back. I've heard about more and more touchwheel crashes and have had some myself with out iPod 3G 40GB, so I don't know what's going on. Good tip though. I'll add it.

Hey my fucking 60gig iPOD got busted when someone hit it! I've tried the resetting tips but, they didn't work.
I need help!

I know it's not frozen because:

- I can hook it up to my pc and access it through itunes

- the lock switch still appears to function

- it charges

- the screen animates while hooked up to my pc or while charging

I have not been able to 'reset' the device (since hold/select are unresponsive).

I have tried running the power down, and I have tried opening the device and disconnecting/reconnecting the battery.

What else can be done? I'm going to be SO pissed if it's perma-broken. $400+ DEVICES SHOULD NOT BE DISPOSABLE!

my ipod nano's screen has white lines going across it. there isn't any physical damage, and it's only when i turn it on. it started out as only a couple lines, now it's getting worst. the lines aren't affecting the playing, it's just really annoying and & don't always know what song i'm on. is there anything i can do?

hi, i have an ipod 2GB, but the problem is i can only save only 15 musics and it advice that the disk is full, what should I do? pls help, thanks....

My ipods Library doesnt match all the songs on my Ipod. I have about 300 songs in my ipod , but only about half of them are saved to my library . How do I get all the songs on it into my library so I can hear them without having my ipod plugged in ?

this website saved my ass! thank you thank you thank you!!!!

i have a ipod video, and i don't know what is worng but everytime i connect my ipod to the computer, the computer freezes and nothing happens i have been dealing with this for 2 months and have not been able to do anything to solve the problem, what should i do.

I have a 2GB ipod nano im trying to reset it but when i toggle the hold switch the ipod turns on?? Plz help me!!

RYAN

Thank you for helping reset my i-pod. I was playing it and it was on the charger and it just froze up. I was really freaked out and it wasn't running out of battery after hours and hours (it is a video 60gb). Either way, thank you. Also have you ever heard of the video having problems up in the air on a plane? The main reason I got it was for plane use but lately it hasn't been working the whole flight. It works at the beginning and end but not the main part and only gives me the sad apple icon. It always works when I'm on the ground though. Any advice?
Thank you once again!

I just put RockBox on my Ipod 4 hours ago. IT was working fine until I tried to plug it into my pc. It shows a "do not disconnect" then it goes to "ok to disconnect", without even being recognized by Windows. I tried resetting it, and I tried to put it in disk mode, but nothings working! HELP

I don't know how to take off songs of my ipod nano because i put them in my ipod on an other computer. I want to take off all songs of my ipod nano ... how ?

when my nano turns on tthe light comes on and you can hear the click but the screen is blank
but the music stil plays

just bought a 60gb ipod video. and the hold switch isnt working. tried many times but the function of the hold switch simply doesnt work. the touchpad isn't disabled despite the hold switch is on. help...?

I have an ipod 10 gig. The battery is just about completly gone and when I hook up the power, the screen flashes really fast and randomly inbetween the apple and a blank or brightly colored screen. I tried reseting it.hmm. It also shows a file with an excamation mark.

Hi,
I had recharged my ipod today morning. While doing so, i had selected the pause button and had put the ipod on hold. After a few hrs, when i chkd, even when i unlocked the ipod, it is still showing the locked symbol and pause symbol. The background light is still on. When i tried connecting to the computer it says unknown device. The ipod is not responding at all. Some one had adviced to let the battery drain and then restart again. but how will it drain, when it shows pause. Please give in ur suggestions, this is driving me crazy.
Thanks

My sister accidentily put her iPod Nano into disk mode and now it is frozen on the 'OK to disconnect' screen. How can I fix it?

i have a 4g 20gig ipod. when i connect to my computer, this comes up "unknown error occured (-69)" please help me.

My ipod nano got slightly wet yesterday. It was in my bag, and only the screen got wet, I thought. But when i got home, it wouldn't turn on, so i left if to try. After about an hour, it turned on, but the screen was really blotchy, and when it was off, it still displayed the battery charged symbol. It worked, it played music and everything. Then i left it to keep drying, i was hoping the screen would fix, but after a couple of hours it wouldn't turn on again. When i plugged it into the computer, it did the loop thing someone described before - the apple symbol came on, then kind of divided into parts and blinked, and then on again. I couldn't get anywhere from there. So this morning I looked at it, and it wouldn't turn on still, but when it was plugged into the computer it blinked alternating apple symbol and a battery with an exclamation point. Is there anything i can do? On the web there are a lot of stories about nanos that survived washing machines and things, but mine hardly got wet!

My friend just gave me a 4th gen 20GB. Last night I was using the update software to do a restore to get a fresh start with my ipod. I let the restore do its thing overnight, and I had a BSOD when I woke up. Now my ipod just cycles through the apple icon and the sad ipod icon... please help. I've tried to to reset and disk mode, but cannot get either of those to work.

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Wow that is really sad. The sad ipod means that even the startup routine doesn't work. I would try to run the battery completely down and try again. Sometimes, completely running the battery down really does the trick. Other times, it just means you have a hardware problem.

hi there

i got a second hand ipod mini (yes i know i am daft) and i cant get it to play, i can get to the track i am looking for and then it shows the play symbol but the track doesn't play! i can fast forward the track etc but no music! is it stuck on pause? i've tried the whole resetting thing and it makes no difference.

not sure what to do.(well apart from go buy a new one)

hope you can help!
Nic

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I've had cases where the track didn't play becaue the file system on the iPod was corrupt. I'm betting the mini came with music, so if you want to do it, I would get ipod updater from the apple site and reset then plug it in and do a "restore" this wipes the entire hard drive and you should have a new iPod. Then if it still doesn't work, well... chalk it up to experience :_0

how do you completely delete my ipod and start all over even renaming it, is it possible?

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Go to http://www.apple.com/ipod/download/ and find the ipod updater, this utlity will let you "restore" your ipod. Contrary to what it sounds like, this completely wipes out everything and you start all over. Just run the iPod updater, plug in your iPod into your computer and press restore. Good luck!

I have a black iPod 30GB the wheel is frozen but the remote still working. Can someone please help me?

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Have you tried doing a reset as listed above. The frozen wheel is hopefully a software problem, so a reset should restore it. Otherwise, you have a hardware problem and you have to go to the Apple Store and hope that they can fix it for less than the cost of a new iPod. Good luck!

I have a 30GB IPOD and it's not working. It wont reset nor respond. Donno what happened. What should i do? Please help.

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Wow that is really sad. I would try to let the battery completely run down and then recharge it. Hopefully, it will show a happy Apple and you will be good to go. There have been times when my iPod just dies and really needs a complete rundown.

my ipod mini wont go on and i tried reseting it and nothing shows up. my ipod mini wont turn on and sometimes when i connect it to my usb port it shows the battery symbol then it just turns off. my ipod mini worked again and it only stayed on for 2mins then it wouldn't respond again and i charged it for like 4hours can you plz help me thank you

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Wow, I'm having a hard time understanding what is going on. I tried to correct of few of your typos, but as I gather, sometimes it won't go on, somtimes it will but when you connect it to the USB port, it just turns off. Then if sounds like it went on for a while and died. Whew...you have one sick iPod I must say. If you are really resetting it and it isn't stable, I would take it to the Apple Store. Minis are getting old now and yours may be just dying which is certainly possible as they are hard disk based so drop it too many times and it will be unreliable. Sorry! Good luck with it.

Hi,
My ipod 30g video hasn't worked for 3 weeks. Every time i connected it to my computer via a 1.1 usb it doesn't detect anymore, although it did before for 5 months. SOoo i took it back hoping for it to be a faulty ipod and the same is happening to this brand new one. Ive re-set it too many times to remember and Ive uninstalled ITunes and the IPod programme millions of times. Can someone please get back to me on here asap or email me.
A very sad Lauren
x

mY 2GB NANO IPOD WILL NOT TURN ON AND I HATE THE STEPS YALL ARE SHOWING TO DO WONT WORK help I HAD IT BEFORE AND THEY SAID PRESS HOLD ON THEN OFF THEN PLAY MIDDLE BUTTON THEN MENU BUTTON BUT I FORGOT IT NOW YALL TELL ME TO DO THIS AND THAT DOESNT FUCKING WORK

I've had this Ipod for about 2 years and although I have dropped it before, there was never a problem. Today, I was listening to a song on my Ipod Mini and some guy ran past and knocked onto the ground. I picked it up and the song was still playing and it looked ok. About 2 minutes later, it wouldn't respond. Then the apple symbol came on followed by a folder icon with an exclamation mark. It doesn't work when connected to an outside power source. HELP ME.PLEASE!

i got an oldschool iPod i found on da floor. It works great, its a red n black U2 Special Editon wun, but after i upadted it on iTunes it keeps showing this sad iPod face then it tell tells me to go to apple.com/support/ipod so i go there but it says have to reformat it or reset it return to factory settings, wuteva...but i plug it in it goes from the apple logo to the sad ipod ico then loops again...aplle logo n sad ipod face...wtf!! help

thanks for e tips it worked!!!!!!!!!
e only thing im worried about is whether my ipod video will be corrupted????

I have a 30GB Ipod, I have it hooked up to a BOSE IPOD Speaker. Power went out due to power outage, when it came back on the screen is blank. The IPOD works, songs play, connects to the computer, just can't see anything on the screen except a grey screen. Reset it, and it reboots, but no text,no apple logo, just a grey lit screen.

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Wow, that doesn't sound good. I'm guessing that the power outage caused a spike and blew your screen. Very big bummer. To be really safe, you need to put a line conditioner or power supply. We have one at our house. When the power goes off, it often spikes up to 300-400 volts and that destroys electronices. Off to the Apple store you go I'm afraid.

hey...my ipod nano was stuck on the disk mode and the 'ready to disconnect' mesage was stuck on the screen. nothing seemed to work and i tried the reset a thousand times. i almost gave up hope, but then i held the menu and select buttons down firmly for a really long time and it worked! so the trick is to try the reset thing many times and with pressure and for a loong time. thanks!

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Yup, that's right, it takes an amazingly long time to do get the reset to happen mainly because of finger pressure etc. Apple does advise you put it on a flat surface and press evenly

hi, my 60 gig ipod video got stuck on a blue screen after playing a video, the reset worked fine, but got scared when it showed lines across the screen! glad you helped me, the ipod came from HK and im only 12!

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Glad it worked for you. Enjoy the Video. You are lucky to be 12 and have an Ipod video!

My Ipod mini is frozen. Won't play or reset. It says that there is a song in play mode but nothing is happening, the backlight is on and nothing seems to work. Any ideas?

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You have to reset it. Let it run down until it is dead, then recharge and it should boot up with a happy Apple.

I need help my ipod nano will turn on and light up but nothing appears on the screen. I tried reseting it and when i plugged it into my computer it wasn't recognized? Is there a way it will work?

thanks

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Doesn't sound like it is really reset. Let the battery run down, recharge it and the happy Apple should come up.

i downloaded ipod updater from mac and reseted my ipod mini then it showed the apple logo then showed an ipod usb adapter connecting to a wall outlet i did that and nothing happens i did the whole menu select button thing what do i do

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That means that it expects to charge. When your iPod is in this state, I normally let it run completely down and start again and pray for a happy Apple when you start. Good luck!

I'm on my fourth iPod. Had it a year. Its gone wrong.
They always go wrong after a year.
Like clockwork.

This is by design. It is a scam.

---message ends---

It is sad, but I've had lots of failures with my iPod as well. The 4G is very flaky and I had to completely reformat it and start again. I suspect the firmware really does corrupt after a while. I get very bizarre problems with the 4G and also the Video, a complete Restore seems to help. Also I've had corruptions with iTunes itself, so it ain't perfect.

My iPod nano occasionally won't turn off...I know to reset it to fix the problem, but do you know why this is happening?

Thanks,
Sarah

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It is because the software isn't perfect in the nano or any other iPod. I've had similar wierd problems. Doing a complete Restore where you wipe the thing has helped me, but if it is occassional, I wouldn't worry about it. I do a reset on my Video iPod for instance about once a week or so.

My iPod mini keeps on displaying don't disconnect, what should i do?

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The thing is hung trying to connect to your computer. This happens to me quite a bit. Often happens when you try to disconnect and the iPod is not quite done doing its thing. I've also had my iPod just hang on this forever. The fix is to do the reset described above.

everytime i turn my ipod on, theres and exclamation mark and a file. Please tell me how to get my ipod back to normal soon plaz

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That means the file system on your iPod is corrupt. I'm so sorry about this. Try to do a reset and if that doesn't work. Backup your music files on your PC (copy them somewhere safe) and load iPod updater and do a full restore. Hopefully that fixes it. Otherwise, you might have a destroyed hard disk and it is off to the Apple store you go. I hope then it is in warranty. Good luck!

Quandry. I have the Apple 30 GB iPod with Video Playback (it came out around christmas... not sure what model or version it is). I recently installed itunes onto my other computer, and then tried to transfer the files from the ipod to my other computer... it must have triggered some file share protection program, because the ipod has been acting wonky every since i tried (and i couldn't transfer the files to the computer by the way). Did i accidentally tell itunes to "update" by erasing my files partially?

Here's what it does:

-The ipod shows all the music's previous song content in the album, artist and song lists
-When it does play a random song, i can't really change or fast forward songs because it crashes or freezes.
-when i hook the ipod back up to the computer that has all the files in itunes (the computer i set it up with originally), it won't update the damaged(?) files. It doesn't seem to recognize that, although the songs are listed, the files aren't on the ipod anymore.
- the amount of free space has increased (when i look in settings). It originally had about 6 gigs on it, now it says it has about 1.5
-Some songs play, and i've noticed that the one's that do are the one's i've put on the ipod most recently.
Sorry this is so lengthy. I can't seem to find a way to delete, or wipe the ipod and start from scratch... any ideas? any help is appreciated.
-ky

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Yikes, I don't know how exactly you got your songs from your iPod to your new computer. iTunes doesn't allow that because it is consider illegal copying, so I'm betting that you actually copied from your old to your new computer. If you do this, you have to make sure that iTunes knows that the new music is there. There is an Add new folder button that lets the new computer's itunes "see" all the new files you copied.

Now, the key issue is which computer is your iPod connected to. iPods can only connect to one computer. If you plug it into your new computer, you'll get a very obscure message that essentially deletes all the files on your iPod and replaces them with what is on the new computer.

From what you are saying, it sounds like the iPod is still connected to the old computer. So what you have to do is copy all the songs over (hope you have ethernet!) from old to new, then dock the iPod into the new and say YES when it asks you to delete everything. The ipod actually deletes everything and then copies everything over again which is an amazing pain.

I think the reason you have so much more free is that the new Itunes doesn't see all your files, so they are in fact gone from the iPod but hopefully still on your ocmputer.

In any case, good luck!

help!!! My 30 GB ipod is not responding to itunes. when i plug in it says do not disconnect. it was working yesterday, uploading songs, but today it is not... What could be wrong

Hello there. I have a 20gb ipod which I purchased almost two years ago. I've been adding songs to my itunes library which indicates that I now have over 2500 songs, taking up 14.5 gb of space. When I connect the ipod to my computer I have confirmed that any new music I've added is being downloaded to the ipod as expected. Here's the strange part: When I goto my ipod and pull up the "settings" menu, then goto the "about" sub-menu it always says I have only 1663 songs, taking up less than 10 gb of space. So why does my ipod indicate a different amount of music than my library? I'm trying to get all 2500 songs loaded into my ipod. Your kind advices would be much appreciated.

Thanks and have a good day.

I dropeed my ipod, not from too high, and then it froze. I reset it, the resetting worked. But then it was stcuk toggleing between a picture of the apple logo and a "sad" ipod. I plugged it into my computer and now its just an inanimate charging sign. Plz help me!!!

I have win98, and you cant use itunes with this operating system, so i downloaded ephpod and anapod explorer. So i connected my ipod mini and deleted some songs I didnt want.When i tried to add songs, it worked, but when i took my ipod out, the apple logo came on for about 5 seconds, then flashed off and came on again and when i tried to plug it into my computer the battery charger came on, but it didn't move, it just stayed in one spot. Then i formatted my ipod and it came on fine, but when i tried to add songs again, the same thing happened. Please help me.

Well see i have a 20gb 4th gen ipod..click wheel...and my problem was ..while i was listening it just got frozen i restarted it and then it went to "OK TO DISCONNECT" screen, and i was confused because i didn't do anything so that happens. Therefore i restarted again and it went to a sad ipod. Can anyone please help me with this?
email me please and if you want re type a post here thank you. alot

My iPod nano was being charge all night long & when I had to go to work, I was in a hurry & just unplug & left. When I got to work & was trying to work it. I did what I usually do, kept holding down the Play/Pause button. The screen was still black, so I kept trying. Then the next thing I knew, a screen comes up and say "Disk Mode" & "OK to disconnect". I tried to reset, but it isn't working. Please help:(

My 30gb iPod (which i bought today) is stuck at a screen with a battery like 1/6 of the way filled witha lightning bolt at teh end, been like that for about 2 hrs...any idea?

my ipod always needs to be reseted but somtimes that doesnt work and wen it does work i try to choose a song but i wnot let me and chooses the next song along please help

iv got the same problem as this dude/dudette

Please help!!! My iPod is stuck in a loop on the apple reset screen! The backlight flashes on, than off, but the logo either stays the same or turns off and then turns right back on! I was using the ephPod util, maybe that had something to do with it???
Please Help!

just wonderin if u now know any more about this situation. if not i cud try and describe in more detail...

my battery ran out so, as u do i put it on charge on a comp and the backlight keeps comin on and the apple logo then the logo fades and the loop starts again. its not the comp i usually use but i wud appreciate a bit of advice

cheers

the only solution which worked for me was formatting the nano.

Start > Run...> cmd

Then enter format X: (where X: is the nano device)

it comes up with a ipod with a frown and a !!!! mark. then when i plug it into the computor it freezes on the charging screen!!!!!!!!!!!!help its a 20gb. its not color

Hello!
I dropped my Ipod and it seems that the scroll wheel doesn't work any more. The bottons works fine but when I try to scroll down nothing happened. I reseted it but it's still the same. Can you please help me? Thank you

Please help!!! My iPod is stuck in a loop on the apple reset screen! The backlight flashes on, than off, but the logo either stays the same or turns off and then turns right back on! I was using the ephPod util, maybe that had something to do with it???
Please Help!

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Wow, that sounds serious. I have not heard of this kind of looping. Best I can say is let the battery run out and then try a reset. Hopefully it comes back. Otherwise do a reset and put it in disk mode and hope you can get it to connect to your PC.

I don't think ephpod would hurt it (I use it), but it does sound like the operating system is corrupted.

My 5th Gen Ipod Isnt locked up it seems, I can update, restore, and all of the normal stuff via computer. But the click wheel and nothing works at all, I cant restart it without it plugged into the computer nor can i listen to music.
How do i fix this?

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Heard to understand exactly the problem, but I'm guessing that you the click wheel isn't working. I don't understand that part about not being able to restart without it being plugged into the computer. Are you sure you are really restarting it? Are you getting a happy Apple when you start?

My iPOD is Gen 1, just a lttle 10 gigger. Worked great for quite some time then I reformatted it, reinstalled the iPOD software, rebooted my PC and all the sudden, the thing died. It only sits at the screen with the apple on it, won't budge ffrom there. I tried about 50 times (litterally) to reset it using the Menu/Play-Pause button procedure in hopes that the battery would finally die so I could try to totally charge it but so far it's a no go. I can't it to be recognized in Windows and it won't even display a charge status. Any ideas?? Please email me with suggestions.

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For 1st generation ipod, the button proedure is a little different. Remember that you have to push the hold button on and off. And then you hold Menu and Play-Pause together.

BTW if you don't even get a charge icon, that is a bad thing. The thing should discharge (wait a day or so) and then you should be back to square one. If that doesn't work, I'm afraid its time for a new iPod :-(

i fell asleep with my ipod nano on and when i woke up it was reset so i turned it on and it was in disk mode and i have tried to get out of it but nothing will work.Can u please give me suggestions on what to do

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You can get out of disk mode by resetting it again. That is: a) hold button on and off, b) press menu and select at the same time. You should now see the happy Apple. See http://docs.info.apple.com/article.html?artnum=93651 for details

Thank you sooo much, I was really worried when my nano wouldn't work.
Thanks!!!
Catherine

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No problem. Glad to help Catherine!

hey
i have a 4th generation 20GB Click Wheel ipod. Now the problem i have with it is i dowloaded the ipod updater from apple and then i used it and clicked on RESTORE!! after i did that it told me to plug it into the AC adaptor to let the firmware flash build so i did that and nothing happened now all i have is a folder with a exclamination point on it.... i tired putting it into DISC MODE but again nothing happens I also have tried hooking it up to my computer but nothing happens.... SOMEONE PLEASE HELP ME!!!!!!

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Well, first of all, I hope you know restore will wipe all your data and return your iPod to its original factory condition. Looks like the install didn't take. When you start up, do you get a happy Apple, or just an exclamation point. if it is an exclamation then first do a RESET and if you don't see a happy Apple, you are in pretty deep trouble. I would let the battery run down and then see if you can charge it up and do a reset.

Otherwise off to the Apple store you go :-( Good luck!

hey
i have a 4th generation 20GB Click Wheel ipod. Now the problem i have with it is i dowloaded the ipod updater from apple and then i used it and clicked on RESTORE!! after i did that it told me to plug it into the AC adaptor to let the firmware flash build so i did that and nothing happened now all i have is a folder with a exclamination point on it.... i tired putting it into DISC MODE but again nothing happens.... SOMEONE PLEASE HELP ME!!!!!!

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That means the file system is corrupted on your iPod. I have had this happen so don't worry. What you need to do is to do a reset (see above for how to do that), then you should see a happy Apple and it is good. If you could get it into Disk Mode, then you should be able to connect to your PC and then load the iPod updater and then ask it to upgrade your firmware again.

Good luck!

I bought my 40gb 4th generation ipod from the internet. The hard drive didnt work so i replaced it with a 30gb. It works fine on my roommates mac. But when i try to restore it to factory settings on my pc it tells me that it has a "firmwire error. diskwrite error" or along those lines. Yet if i restore it to factory settings on my roommates mac it works fine again. What do I do?

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Wow I'm not sure. That sure sound serious. Normally, when you connect it to a PC, it should say, this disk is formatted for the Mac (it actually uses a different file system) and asks to reformat to PC format and you are off and to the races.

So I would take it to the Mac, run ipod updater to do a restore and get to the latest firmware and then plug it into PC and see what happens.

My ipod video often gets stuck, and currently is stuck, on the "okay to disconnect" screen... does anyone know i way to fix this other then letting it run out of battery and plugging it in?

my ipod only pop ups autoplay it goes away and nothing else happens
i cant download any songs
can you please help

I got home from work and my iPod was totally messed up, I was going to listen to some songs while cleaning, and I look and It's frozen at the main menu, and it was frozen at 2:41 cause now its a different time, I cant reset it, I cant plug it in, and I cant wait till battery is drained, I tried all of that, please help me

My 4th Gen B&W ipod click wheel won't work. All other buttons work fine, but without the click wheel it's a bit of a situation. Any ideas?
Thanks in advance for any help you can offer.

The hold on my ipod nano is stuck, I can toggle the switch but nothing happens. I tried restoring it which didn't work. i'm very disappointed in this product What do I do?
Thanks

My 30gb Photo froze one day, which it'd done a couple times in the past, but this time it won't reset. When I reset, it shows the apple icon, and then sometimes goes to the "sick ipod" screen. I've tried letting it fully discharge, and connected it to the computer. Computer won't recognize it (I've tried on 2 different comps). and I'm outa ideas. To make things stranger, my serial number isn't recognized by the support on apple.com any help? much appreciated

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If you've got the sick ipod screen, then you have a pretty serious fault. When you start it up and you see the Apple Icon, press and hold the select and the play, this will put the ipod into "disk mode"

This is a low level mode that is the last ditch effort to let you connect to your computer. Anyway, try to connect and see if it does. run iPod updater and restore it all.

If you still get sad apple, then off to the apple store you go, its probably hardware :-(

Thanks, nano was acting up with Do Not DC message, you guys saved it.

Much appreciated. !!

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YOu are welcome!!!

I've had my iPod Mini for a little over a year and have had no problems. But a few days ago I it just stopped working while I was listening to something. When I tried resetting it, the apple logo appeared on the screen but the problem is that it won't go away. The apple logo is frozen onto my screen and I can't turn it off or anything. Should I go to the Apple store? Thank you for any help. :(

Thanks! You rule. My nano was non-funtional for no apparent reason. A little menu/select hold-down action did the trick.

Mike.

Hi, I havn't dropped my ipod recently but I just turned it on and it was frozen, it had the picture of the lock which normally means that the ipod is on hold but it is not, I have tried the steps but have not waited for the battery to drain but what if that doesn't work? Thanks

i have an ipod video 60gb and it got jamed and i hold menu and select botons and it works now

I have a 4th generation iPod that I had to put a new battery in myself. After doing so the wheel no longer does anything when I touch it, and it says it is in disk mode most of the time. Won't respond to a restart and only the play button works. Any suggestions?(I bought it off a friend can't take it to iPod store)

Hey, I have a iPod Mini, 4gb. I just updated it... then it showed this USB Power Adapter plug in the wall icon. I waited for 1 night after plugging it in with my USB Power Adapter, but still, the same thing happens. It shows the Apple Logo, then the USB Power Adapter Plug in the outlet icon. Somehow I don't think it's charging. When I reseted, it shows the Apple Logo, then the Battery Warning icon, this only occurs when I plug it in the USB Power Adapter. Reseting didn't help me.

i have this exact problem, did you get a solution for it?

The hold on my ipod nano is stuck, I can toggle the switch but nothing happens. I tried restoring it which didn't work. I can't drain the battery because the only way it can turn on is if it's plugged up to a charger. What do I do?
Thanks

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Hmm. That sounds bad. I think take it to the Apple store if it isn't holding a charge on the battery that's a real problem that sounds like hardware.

I think you misread my post. The problem isn't my battery holding a charge,which it does, it is the hold function on my ipod that is stuck on. I can toggle the hold switch but the hold symbol remains on. I obviously can't reset it or anything because I can't push any buttons. I was wondering if there is any thing that I could do short of sending it in for repair.
Thanks

The hold on my ipod nano is stuck, I can toggle the switch but nothing happens. I tried restoring it which didn't work. I can't drain the battery because the only way it can turn on is if it's plugged up to a charger. What do I do?
Thanks

-----

Hmm. That sounds bad. I think take it to the Apple store if it isn't holding a charge on the battery that's a real problem that sounds like hardware.

thanks i've had my mini for almost a year and i thought it was broken but then i googled it and found you thanks a lot i almost thru it away thank you

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Glad it worked for you! Enjoy the mini!

hi
i put my ipod nano on hold and i must of droped it or something, now it wont get off of hold can you help me please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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If you mean the switch doesn't work. Then best thing is to pray it is not a mechanical problem. Let the battery drain down and then charge it again. Hope that it then gets into the right state. Otherwise off to the Apple store you go :( Good luck!

thanks my problem solved

Anyone figure out how to fix the problem of ipod nano being stuck on disk mode yet??????

------------------
Good question. Normally you just do the reset again and it should boot up fine

I have an 30gb IPod video which was givin alot of trouble so I restored. After I restored and disconnected it from my comp it no longer comes on. It doesn't respond to any button combinations the screen is completely blank. I'm thinkin about about lettin the battery drain but how long should that take.

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Agreed let the battery drain and try again. If the Apple logo doesn't come up, you are really in trouble, but try to reset when recharged.

I tried updating my ipod nano yesterday and it didn't respond so I disconnected it. Now, the do no disconnect screen is stuck on my screen. How do I get it off? I tried to reset, but it didn't work. What do I need to do?

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Reset should work but you have to be patient and hold for a long time. If it doesn't, then drain the iPod battery and then charge it again and it should come up fine. Good luck!

i have an ipod mini 4gb, and i dropped it from 2 feet, with the rubber casing around it, now all of a sudden i cant hear anything. I know its now the headphones because i tested my headphones on other things and they worked, its the ipod. The ipod works completely fine, and it says that its playing the song, i just cant hear anything... PLEASE HELP!!!!

---------------------------------
Wow, that's depressing, if it isn't the headphones, then I'm afraid it a software reset won't help. That being said, try the reset listed above, otherwise, it is a new iPod for you. I'm so sorry!

after i restarted mine i keep getting this ipod with a frown and an exclimation mark. i really dont want a new ipd because i love this one its a blue mini. what should i do

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That's a bad sign, it means that the firmware doesn't start. Try this, do a reset again then try to get into disk mode. When you see the happy Apple after a reset press and hold the Select and Play button, you should get into disk mode. Now connect to your PC/Mac and run the iPod Updater which is a utility you get from apple.com. Try to run an update your firmware and hopefully you'll be good to go. Good luck!

I have the exact same problem as Danny, I have had this now for over a month. Have tried everything any reset combination going and nothing stops it from the plug in socket icon from appearing. Its as if the device was put in Disc mode but now will not respond what so ever.
Windows will not Detect the Ipod any more and the update will not detect the Ipod plugged in.

Hey, I have a iPod Mini, 4gb. I just updated it... then it showed this USB Power Adapter plug in the wall icon. I waited for 1 night after plugging it in with my USB Power Adapter, but still, the same thing happens. It shows the Apple Logo, then the USB Power Adapter Plug in the outlet icon. Somehow I don't think it's charging. When I reseted, it shows the Apple Logo, then the Battery Warning icon, this only occurs when I plug it in the USB Power Adapter. Reseting didn't help me.

I hate my ipod right now. its frozen on disc mode and i don't no how to get it off! i've tried everything, also my cousin works at future shop and she told me that ipod nanos were the most returnig objects of 2005 and 2006! Maybe i will return mine. If you no how to help me, PLZ DO!!

I just have to say: Thank you for the tips. My iPod video just went blank with nothing but a white screen and I was freaking out, because my mom said that she won't get me another one if it broke(i'm only 15,16 in a month). So I googled on how to fix it and I came upon this website, I was so relieved that it started to respond again. Thank you again, Anna. :)

my ipod nano, 4gb is stuck in disk mode, any ideas?

my 5th generation ipod frozze it got disconected during update i used the reset that brought me 2 the screen with the apple i reconnected to pc it wasnt doing anything so disconnected it and now its frozen and wont work
can any1 help please?

-------------------------------

You just need try to do the reset again. If that doesn't work, then you wait for the battery to discharge. Recharge it again and then do the reset

----------------------------

thank you

my ipod nano froze well i was using the stopwath now it want do any thing i tried reseting it but it didnt work i dont know what elso to do....

-----------------------

If you really can't get it to reset, let the battery run down charge it up and it should restart and you can try a reset. If that doesn't work, then off to the Apple store you need to go. Good luck!

i'v tried reseting my i-pod a million times and it still wont come on . Please Help. I've tried every thing. Is it broke

ok my ipod mini wont turn on i will plug it into the usb port and the charger and it wont even respond to that. the last time i used it, it didnt say it was running out of battery although i knew the battery was almost gone, it just faded and turned off. it hasnt done anything since.

I have a 30gig iPod Video (5G) that has been working fine for several weeks. I tried to turn it on this morning after letting it charge overnight and it won't turn on now. I have tried resetting it, toggling the hold switch on/off and resetting it, plugging it into USB again and repeating the reset steps.... nothing works, the screen stays blank and my PC doesn't acknowledge that there is a device connected. My iPod software is up-to-date, and this is the first time I have had a problem with my iPod since I got it. Someone please help!

Oh my gosh, like i have a nano and a video ipod aint everytime that i go to connect them to my computer, the computer just freezes. i tried resetting the ipods it worked but the computer was still frozen, the only way i can get my computer to work is if i turn off my computer and diconnect the ipod. now i cant update any of my songs, how annoying. if anyone can help please do it would be greatly appriciated!!!

hi,
i have an ipod nano (2GB) and it is stuck on disc mode, how do i get it off disc mode and start working again

ipod nano not responding to itunes. one day the computer said "error" and the next thing i knew all of the songs on my ipod were deleted. so i tried to transfer them back on and it started to work but stopped after about 60 songs. now itunes wont let me put any more songs on my ipod
sucks. ayudame
ay ay ay

OMG THANK YOU SOOO MUCHH that helped me so much :) thank yooh.

I LOVE You :P

my i pod nano is always on disk mode and when i take it out of the pc it shows ok to disconnect and doesnt turn of and so i cant even use it?????? do you wreken someone could help

OK ive got a serious problem with my iPOD. Everytime I try to plug in my iPod, the computer freezes up and the only way to make the pc work again is to disconnect the iPod. I'd try to restore the iPod, because all the rest of the interface without the pc is pretty screwed (e.g. it skips about 90% of my songs as if they're unreadable or the ones that play are played really slow and choppy sounding) but I can't get it to because it won't recognize the iPod or everything hangs (both probably the cause). A very complex issue. Tried numerous resets, and to think all I was doing before this all happened was listening to a song that I've played for months. Is my iPod hard drive fried completely?

Hey I got my ipod nano for christmas, and since i have just yesterday discovered a way to hook it up to my car radio, i have hoinestly barely used it, well, today my ipod developed a white band across the screen that will not go away, i cannot read anything under the band, resetting has done nothing, any suggestions?

when i was changing tracks from ipod the screen atomatically froze and its just on any suggestions?

i haven't used my ipod nano for some days and when I wanted to start using it again, this broken battery appears. It already appeared a few times and the resetting worked but after I reset it, it says that the battery was run dry and then it balcked out! Nothing's appearing even if I connect it to the USB port! Should I just wait and try again later??

you just saved my ipod g3. thanks

I was listening to my iPod Mini when all of the sudden it just froze on a random song in shuffle mode. I've tried to toggle the hold switch and plug it in the computer but the computer doesn't even notice it's there. PLEASE help me!!

hi,my ipod shuffle isn`t working.when i put it on the green stays on but when i press play i hear nothing+ when i put song in my ipod shuffle i see the songs but after when the work is done i can`t hear the songs.and my ear phone are working correctly and my volume is up,my ipod is ipod shuffle with 512 mb . plz help me

Can someone please help? I have a problem. Okay, so I got some Sharpie on the iPod's wheel thing. So I took some rubbing alcohol and tried to get it off. It just ended up smearing it. I put some soap on a piece of paper towel and rubbed it with that. After I was done with the soap, I found that the Menu and Play/Pause buttons didn't work correctly. It also just randomly clicks sometimes. Oddly, the Menu and Play/Pause buttons still function if the iPod needs to be reset, but if it needs to be turned off, it wont work, and if the backlight needs to be turned on, it won't work. I have an iPod Mini 4GB, if that helps at all.
Any help would be GREATLY appreciated!
E-mail, please!
OWsoggybiscuit@aol.com

I have a 4th generation ipod and after I restarted the device, my ipod would not show me the list of songs I had previously stored. I have checked all the options in it and I still cant find them what should I do?

A problem that others have had. My click wheel has stopped responding. 4g 20 gig. Everything else works. If I go round and round on the click wheel with my finger, it advances one item about every 6 or 7 times around, causing finger dizziness. I've restored, restarted, reinstalled, and updated. No help. I've turned the hold switch off and on with and without touching the click wheel. Out of warranty of course. Apple will be happy to fix it for a mere $259 plus shipping. Isn't that nice of them? Only $40 less than what I paid for the thing.
Any help/ideas/things to try would be greatly appreciated.

I have a 4th gen ipod and the other day part of the scroll wheel stopped working (most of the bottom half). All the buttons still work and numerous resets have done nothing. Does anyone have any ideas?? Thanks

my ipod nano is on disk mode how do you change it back to normal

Hullo members, i'v got a 40GB wheel click iPod and its started with freezing all the time, then the next thing was loosing all my songs on it, but when plugged in computer it shows me everything on it, and now, all i can hear is the inside disk running and a smilling apple icone, but later its the folder with exclamation, people what should i do to save this thing? i realy need it, please help.

my ipod nano got stuck in an endless loop of resetting. so therefor i cannot reset it because it is resetting over and over again. this all happend when i accidentally turned the computer off with the ipod attached.

I have an ipod 20g the old model but all of the sudden my pc doesn't recognize it I checked to see if my sisters ipod mini would work but no luck there either. Can anyone help please.

-----------------------------------
I had this happen too. Could be a bunch of things, but most likely your itunes on your PC is corrupted. The recommendation by Apple is to uninstall itunes and the ipod updater and then reinstall them with fresh copies from Apple.

Good luck!

i have a video ipod & itunes states that i have a certain amount of gbs used. however, the songs and movies in my ipod arent being listed in the itunes or my ipod. how do i restart everything and start over?

---------------------------------------
Not sure what is wrong, but to really start over and lose all the music on your ipod, download the ipod updater from apple.com, then when you connect, run the ipod updater and it will have a button light up called "restore" this wipes everything on your ipod and you start all over.

Well i was trying to put photos on my 30g and i put 30 on their, but then the "do not disconnect sign" came on. Every time i attach it to the comp the sign comes up and wont go off how can i fix it

so ya. i dropped my ipod yesterday, then i was playing it today it worked just fine.till i guees i pushed too many buttons at once..and now it wont respond to anything i tryed resetting it, but it wond do it....help?!?plz

Hi, some days ago my nwe ipod video was working pretty fine, then one day it become insane. The ipod moved the selections as thinking itself and changed the volume... Then right now I have the ipod just workin the menu, forwrd, backward, and play/pause buttons... but the entire touch wheel isn't working? What I need to do. I also can't restart the ipod the ways you are posting here.

my ipod doesn't seem to work through itunes anymore. I still have all the songs and I can play songs with the earphones but when I plug it in itunes says no ipod is connected. I can save files on the ipod through the computer. I tried plugging it into a mac and a PC and nothing I also downloaded the new ituens... PLEASE HELP

Hi I have the ipod 15gb and I charged it completely ok it was workin fine then I decide to add 4 songs on it why did I do that now the battery went dead and the file with the exclamation mark is coming on so I decided let me plug it into the computer again only for the ipod to say ok to disconnect and at the top where it should say ipod it says disk mode can u help me please and thank you in advance.

I've got quite a conundrum. Everytime I try to plug in my iPod, the computer freezes up and the only way to make the pc work again is to disconnect the iPod. I'd try to restore the iPod, because all the rest of the interface without the pc is pretty screwed (e.g. it skips about 90% of my songs as if they're unreadable or the ones that play are played really slow and choppy sounding) but I can't get it to because it won't recognize the iPod or everything hangs (both probably the cause). A very complex issue. Tried numerous resets, and to think all I was doing before this all happened was listening to a song that I've played for months. Is my iPod hard drive fried?

thank yall it worked all it had to do was press and hold the middle button and menu and u have to get it off hold unless it will not work

my boro gave me his 1st gen IPOD. he used it for Mac, I have a pc. Can't get it to sync or even be recognized. I've tried, resetting, nothing. I tried doing a restore after downloading software, it doesn't give me the option, it's grayed out. what to do? Hate to buy a new one, when this one seems fine. thanks!

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If your iPod was synced to a Mac, then it actually formats its hard drive in Mac format (technically called HPS) rather than Windows format (technically FAT), so that is your problem.

It sounds like the Ipod, if it is working OK, that you need to put it into disk mode and give it a try. For a first generation Mac, this is do Hold on and then off, then press Menu and Play, then while you see the Apple, press Menu Play again and you are in a low level "disk mode".

Alternatively, do the restore from your brother Mac. Good luck!

OK soo i dropped my mini in soda how dont ask! So It hasnt been touched for like 4 months cuz i lost all hope then i decided to take it apart n tryy to see if any soda was all in there and nothing soooooooOOooOo 5 months went by without it and i was just wondering if there was anything i can do to bring life back ot my lil bayybe ipodd! =( plz plz plz help me!!!!!!
seriosuly plzzz!!

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Plug it in and try to turn it on. If it boots, you're golden. Otherwise, a nano is way cuter

i dropped my ipod and now all i get is the triangle with an exclamation mark please help its pissing me off cos i dont no wot to do

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Oops, hope you didn't fry your hard disk. the exclamation point means the iPod can't boot. Drain the battery, plug it in and literally play you see the happy Apple. If you don't, then off to the Apple store and you are in repair or replace land. Sorry!

My mini iPod wont turn on and I tried the reseting technique and it still won't turn on. In addition to that, my computer doesn't recognize that it is connected to the computer. Help?

------------------------------
Try the reset above, but if this doesn't work, let the battery run down, then charge it, you should see the battery light come and it will boot. Then try the reset above.

Thank you for the help! My Ipod froze, I reset it and now seems to be working.

--------------------------------
That's great. Good luck!

Hey hey

I have an Ipod Nano. The battery was charged but it wouldn't turn on until I plugged it into my laptop. Then an Apple logo or something flashed on the screen, and finally it started like normal. is that a normal thing?

--------------------------
No, it isn't normal. Means your ipod was hung. I've found my ipod does crash quite regularly. Since it doesn't have a true on/off switch, literally the only way to reset it is to either do the soft reset listed above or to drain the battery and then charge it again.

my ipod nano is frozen and is stuck on one song and it isn't doing anything at all and it isn't responding. HELP ME!

---------------------------------
I've had this happen quite a bit. If it doesn't respond. Leave it on until the battery runs out and then charge it up and hopefully all will be fine. Good luck!

my ipod black is on but every time i put my earphones on and play a song when the song finishes i have to turn my pod black off and turn it on and put another one plase HHHHHEEEELLLLPPPPP!!!!!!!!!!

----------------------

You definitely need to reset your ipod. I've noticed funny behavior too. Give the reset instructions a try above. If that doesn't work, then you may have to do a complete restore and blow away all the firmware. This is a little tricky, but basically, to do a restore, you need to download ipod updater from apple.com and then there is a button that says restore. Actually, what it really means is wipe out everything on your ipod, reload all the firmware and start over.

omg i love u...it was freezing and i was panicing, freaking out...because i have to use it...and if i dont..i would have died.thank u for the ipod nano unfreezing tip!

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You're welcome. Good luck with it all!

My ipod isn't turning on! I've tried connecting it to my computer and plugging it in but nothing will work! Please Help!-

------------------

Sounds serious. Try to plug it into the wall and see how that works. Sometime it won't work in the computer, but will work directly into the wall. If you have a later iPod that only has USB, then you have to get a USB charger (they are cheap at the Apple store). Plug it in, if you don't see a battery sign and then a happy Apple as it charges, you have to go to Apple and see if they can fix it.

This is for Sam, if you plug it in and the computer starts beeping, I've never heard of that problem. Are you saying the iPod starts to beep? In terms of it then freezing, that happens when the iPod crashes when it is trying to sync. Try the reset, but for me, it was very frustrating, I ultimately had to go to reset and then force the iPod into DISK MODE. This means that it disables the sync software and just acts like a dumb disk. You do this just when you get it to reset and you see the Apple logo. Immediately hit Select and Play. Then when you plug in it should recognize.

I hope you have your stuff backed up! Because you want to download the iPod updater and then run a restore. This wipes everything and cleans it all up, You lose your songs though unless you have them up on your PC. Good luck!

For Ann, reseting is not easy. You have to follow the directions very exactly. That is, do the Hold button, then hit the menu and the select exactly at the same time and hold it there. This can take quite a long time.

If nothing works, then leave the thing on, let the battery drain completely and then plug it into the charger and try again. Good luck!

If the hold button is locked, then it means the software is really just jammed. You have to drain the battery and then plug it into the USB port and have it start again, the hold button should then work again. Good luck!

30GB video ipod with the hold button not working meaning that I cannot do anything.I have tried restoring but it's locked so i can't reset it. sux. Somebody help Please!!!!

My Ipod mini was charging on the computer. about an hour later i went to disconnect it and it is completely frozen. Computer won't even recognize it. Tried resetting it... nothing!!! any suggestions. My teenage son is driving me crazy to fiix it. Any help would be great.

hey, when i plug my ipod into the computer, it starts beeping!!! and then it freezes to a battery picture! help! whats going on?! i've tried restarting it, and keep plugging it in , nothings working!
thanks!

Answer from Rich...

If the hold button is locked, then it means the software is really just jammed. You have to drain the battery and then plug it into the USB port and have it start again, the hold button should then work again. Good luck!

thanks for this site my ipod was frozen when the computer crashed and i had no clue what to do until i came across this site now i can go for my run with music !! thanks guys

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Glad it worked for you. Good luck!

I got a black ipod nano (4G) for christmas, and it's worked fine up until today. I didn't drop it or anything like that, but I had it playing a song as I hooked it up to the computer with the adapter and it froze with that songs information on the screen. It isnt responding to any buttons I push and my computer isnt recognizing it. Is there anything I can do to fix this problem?

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Sorry about that Andrew, best advice is if the iPod is frozen, let the battery run down and then follow the reset instructions above. Good luck!

The instructions above are wrong (someone else may have posted this already). You need to push the MENU and SELECT button to reset.

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Actually, I just flipped the instructions so it is clearer, older model ones use SELECT and PLAY while all late models use MENU and SELECT, great feedback, it wasn't clear

My ipod mini has one album and no podcasts, and shows 3 mb's already taken. Resetting it didn't clear the memory. What should I do?

my iPod mini is frozen. its stuck on this one song and it says its on play, but its not playing. I tryed connecting it to the computer, but it didnt read it. I have no idea what to do.

i have a nano and the hold switch won't turn off!
is the switch just broken?
I have updated software & now re formated it and now its in set up mode and can't select anything as the hold is on

help me please....so should i just send it to a repair agent

thanks

I have a 4th Gen (click Wheel) just over a year old. It was working fine till recently, the click wheel does not work when im scrolling, but the buttons still work. somedays it will work but mainly it doesn't. I have tried reseting it sevral times but will not let me. Any idea what could be wrong with it??

My ipod Nano's "HOLD" button is suck, i can move it around but on the screen it shows that its on "hold" so i cant do anything, i tried all the possibilities possible and nothing... i deleted my ipod off itunes and nothing, i had to reput my songs on the ipod, what can i do if the ipod is stuck on "HOLD"...

Okay i have a Ipod nano 2g, and the hold button seems to be frozen up ive tried to reset it many times, i did all the things that apple had written as "help"... What do i do, the HOLD button is always on when i plugg the ipod to the computer, and i cant even listen to music NOTHING, HELP!!

Okay i have a Ipod nano 2g, and the hold button seems to be frozen up ive tried to reset it many times, i did all the things that apple had written as "help"... What do i do, the HOLD button is always on when i plugg the ipod to the computer, and i cant even listen to music NOTHING, HELP!!

Yeah.... ipods suck im pissed

I have the same problem as other people the screen is frozen says to download ipod adapter to reset to factory settings and have done that and nothing changes. It charges but can't get to open it

My ipod isn't turning on! I've tried connecting it to my computer and plugging it in but nothing will work! Please Help!-Cathy

I have restarted my ipod mini and the battery just comes up again and again. Sometimes, after charging, the ipod says it has no battrey. Also, my computer can't "find" it. Soooo frusterating after spending so much on it.
Megan

i plugged my ipod 30gb video in and the annoying "do not disconnect" sign was flashing and the play/pause buttons havent been workin, i didnt know what to do. Yes i did break the rules and unplug it and the sign was still flashing and then when i plugged it back in my itunes wasnt working, but then i restarted it (you press the menu and center button at the same times but with different hands) and while the little apple was on it i unplugged it and now it works fine.

my ipod is frozen and the screen is displayin that a song is being played but no sound is coming out. The song timer is also stuck on 0:00

i have an ipod mini an i was listen to it and my battrey went flat an since then it dont turn on any help many thanks.

IPod nano doesn't turn on, random electrical beeping noises and the screen is wierd like half of it is in black and then it fades. Also the usb device is not recognised :O

my Ipod is screwed up. It froze up while trying to connect to the computer. Wouldn't unmount. Kept saying don't disconnect. Read in the manual that I could reset the computer. Did that, i got a battery sign with a yellow ! mark on. Then it switch off. Try to reset it got the apple sign but nothing else. Would appreciate some help. Thanks

I listend to my ipod two days ago. I knew that it was died so i charged it, nothing happen. So i charged it for two days now and nothing still seems to have happen. I have the picture ipod, but now i wish i had something else like the shuffle.

I have the same problem as Laura, is there anything I can do to fix this? Gracias

Laura wrote:
"everytime i turn my ipod on, theres and exclamation mark and a file. Please tell me how to get my ipod back to normal asap, thank you."

hey guys, im thinkin that you could possibly give me some help. My ipod has been frozen now for a couple of days. Everyone I know told me the following:
try banging it gently on a desk
try to update or restore
try to reinstall the software
make sure your battery is good
make sure the hold switch is off
NONE OF THESE WORKED!!!!
When I try to restore my ipod, it says that you need to insert the ipod. So i do just that. NOTHING HAPPENS!!!!! The whol point of restoring it was so it will respond, so i don't quite get that! I come to the box that askes is I want to update or restore. I am unable to do either.
I would be extremely appriciative if any of you guys could help.
Thanks

I have a 40 GB ipod and the click wheel and buttons dont work at all, ive tried to reset it but nothing happens, ive have tried to restore factory settings but i cant pick a language because the buttons dont work. i just called then and they want to charge me $50 to talk about it and they might not even beable to fix it, Im broke and out of weed, i need my pod to get me through the rest of the day. HELP

DROPPED MY IPOD MINI FROM ABOUT 2 FEET. NOW ALL I GET IS THE BATTERY ICON WHICH IS NOT MOVING. JUST THE BATTERY WITH THE LIGHTENING BOLT AND IT NOT CHARGING.

For a while my ipod had been slow and freezing at times. You could also hear internal parts still working even after I had turned it off. Yesterday the battery ran out and started recharging it. After it was finished, I picked it up and all the songs were gone. It appeared to have reset itself. I then plug it into the computer and it freezes the computer. I then attempted a reset on the ipod which didn't do anything and now my ipod just shows the apple. You can still hear internal parts still working. It also shows at times the folder with the exclamation mark. I tried to do a restore but it responds for like 5 seconds when I plug it into the computer. My ipod is the one with the click wheel. If anybody can help me it would be greatly appreciated. Thanks.

My iPOD is not responding to iTUNES. The iPOD shows that it's charging, but I'm not able to update any songs because iTUNES isn't reading my iPOD.

thankyou so much i was really freaking out!

My ipod isnt working.. ive had it for about 3 weeks and its been in a case so it hasnt been scratched or anything.. it is frozen on hold and i cant get it to work.. ive tried to reset it lots of times and nothing happens.. what do i do?

fucking dumb ass biitches the ipod reset shit doesnt work u fucker

you guys rock!!! i was soo afriad my ipod died, very good directions, the restart wasn't working until i used one finger from each hand. thanks so much :)

hey the clickwheel on my 4gb mini isn't responding. It's bizarrem because everything else is working, eg it still plays songs, the other buttons still work, and the hold button is still working. But i can't navigate through playlists, and I can only go back or forward through songs....I've tried re setting the ipod, but even that doesn't work. This only happened yesterday, after I used a power adpater for my ipod for the first time. Could this have something to do with it, because similar stuff has happened before, but never has the clickwheel frozen. Usually resetting the ipod works, but it won't even respond to resetting this time. If you could help that'd be great~ Thanks!

My ipod nano is a 2GB but it is stuck on disc mode, and I have the serial number if you need it, but I reallly need it to be fixed! How do I get it unfrozen out of disc mode please help me

i dropped my ipod now it won't reset, sad face comes on screen after apple logo goes off, any ideas ?

To reset an iPod shuffle:

1. Disconnect the iPod shuffle from the computer
2. Move the switch on the back of iPod shuffle to the off position (so the green stripe by the switch is not visible)
3. Wait 5 seconds
4. Move the switch on the back to the play in order or the shuffle position (the green stripe will be visible in either position)

Hey, I have an Ipod mini and the clickwheel only works sometimes. I find if I go back a couple menus, it will work but sometimes I can't turn up the volume or browse through menus. My warranty just expired this month. Can I fix it myself? If so, what do I do?

did u put linux on it jamar? if u did u gotta restore it on a mac. btw- wat kind of ipod are u using?

I hav a black nano ipod that i got on christmas! Its stuck on a dark fated down screen that say ipod diagonstics! Iv try everthing even plug it in! help!

My ipod nano is frozen on the main menu screen and it wont respond to anything. it hasnt been droped or even got wet. i just turned it on today and it wouldnt do anything ive tried resetting it and even plugging it up 2 the computer but when i do it doesnt even reconize its plugged in i only got it for christmas so its not a good sign!!!! please help if you can!!

Dude.. Yuo guys are beast and I thank you

the exact same thing happen to me as the other person at the top, my ipod nano is stuck on a screen that says "okay to disconnect" and i have no idea what to do, i've had this thing for 3 days -- anyone know what i can do?

My screen has frozen, this happened when i plugged it in to charge on my computer. Its not on hold or anything. PLEASE HELP!!!!

I have a 30gb iPod Photo. I was trying to listen to Eminem when it just froze on that screen I've tried the reseting thing exept mine doesn't turn off. I'm not much of an apple guy. I have no idea what to do.

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williamsoncompanies@hotmail.com

the menu button on the clickwheel of my 40gb fourth generation ipod is not working. it doesn't respond when i touch it.heLp me pLease?

my friend just got his ipod in the mail.when he got it it worked fine. then i was listening to it then bellop { nosie it made} now the thing is nmessed up. NEVER gfc.ksad.kvhkds
\

I had a 5th generation ipod video and it froze on me about 2 times already since i bought it. last time i had to let the batttery die out this time i'm fed up..

its a shame that apple would spend so much time into mp3 player, and not add a separate off button??

i have also got an ipod nano, had it for 2-3 weeks and sudennly froze with "DO NOT DISCONNECT" plastered across the screen, tried resetting but no response....apple need a kick in the ass.

I have an iPod mini and am getting the triangle with exclamation point icon constantly. I've done everything... charged it, put it into my computer for a reset (computer won't recognize it) and held menu and select to get the apple icon numerous times.
Can someone please help me? (nineuhman880@gmail.com)

my ipod mini keeps showing me an "!" mark and an i pod like this xx(...two "x's" for eyes and a frown and it also isnt playing please ANYBODY i am desperate for help...thanks

My ipod photo 30gigs is mucked up. just randomly on the train yesterday, it started to skip from song to song all the way down the playlist and wouldnt play. so i reset it and all the songs dissappeared. and then 10 minutes later i couldnt get on the screen because it had the apple sign on. then i got home and charged it up but it touldn't get off the apple sign. now my comnputer wont detect it, only sometimes it says it does and tells me to update it and comes up with updater. but that doesn't work. now it has changed to the screen sign "do not disconnecr" but in a black and white format!!!! what is going on? what do i do?

Thanks.
The Ipod is working again. I thought I became an I-bodder. Reset is helpfull

thank u SO much! my iPod photo froze when i waz listening to it at like 9 o'clock. i'm only 14 and my mom told me she wouldn't get me a new one if a i broke this one. Your toggle hold switch and press menu and select button thingy worked! thanx yall
it worked after like the 10th time tho! as long as itz good now!

THANKS AGAIN
MUCH LUZ

hi, My Ipod mini is frozen on the "OK to disconnect" screen, nothing pressable how do i get it to work apart from jus letting the baattery run down???

thk for this site its help me a lot now can i ask how to download music and video in ipod photo

my nano is just stuck on OK TO DISCONNECT and it doesn respond to anything....it switches off when it runs outta battery!!!HELP

Tried resetting my 2GL iPod a dozen times before reading your hint about laying the thing FLAT before holding Menu & Select. Looks like this is an essential part of the procedure, can't think why but it certainly worked for me....Thanks Rich!

one finger from each hand did the trick. I've had difficulty before and wasn't getting the reset this time so I googled the ipod reset and viole' your suggestion did the trick. Thanks.
Ipod mini touch wheel

My iopd seems to work fine when I use it on the ground, but every time I fly, it locks up on me. Does anybody else have this problem and is there a way to resolve it? I have a 60gb Ipod Photo and it is filled to the brim. Would eliminating some of the music help?

I have an ipod nano and it has frozen on me, I have only had it for 30 weeks (that to me is a short time), I have tried holding down the menu and play buttons but i get no response, i have also tried toggling the hold button, but I still don't get any response! Please help!!

I found the above useful, but in my search for more info and also disassembly info on ipod repairs, i found that i needed even more. I found these guys utterly useful when it came to do it yourself iPod Repair

Hopes this helps. Franklin.

http://docs.info.apple.com/article.html?artnum=60983 This website works to fix the FOLDER/EXCLAMATION problem!

I have an Ipod Mini 4GB and the hold button does not seem to work. (The button on the top that locks the buttons) I have tried resetting, reinstalling, updating yet it still wont work. Sometimes the button will cause the lock icon to appear on screen then after a couple of seconds it goes off and the buttons are active :S

Please help me.....
Thanks

Thanks for the extra info

My iPod Nano is frozen on a screen i hadn't previously seen.
There is a big tick and words say 'OK to disconnect'. I've tried reseting it, nothing happens, the only thing is seems to respond to is the 'Hold' button.
I've got no idea what to do, and its just wasting the battery down. Not cool.
I've only had it for 2 weeks or so

Today, when I went to charge my iPod mini, the screen lit up, but it was blank. I've tried reseting multiple times, and when I use the wheel, I can hear the clicking noises, but it isn't playing music and my screen is complelely blank. help please.

i have an ipod mini.i dropped it yesterday and the songs were still there but they wouldnt play so i reset it and when i opened it there were no songs and its said its capacity was 0.its format was uknown and was not recognized on my computer.wat do i do.

The hold switch of my 40Gb dock conector ipod is not working. Is there any tip you guys can give me? I think it's a mechanical problem probably, isn't?

Thanks

everytime y turn my ipod on there is an exclamation mark and a file folder ive tryed the reset and many other things from ipod web site i even got to a irampass on screen with loads of settings nothing worked i thinks its broke and i need a new one any help would be great
cheers
gary

Had my mini ipod for one year now, and its just started to play up. Everything works until i go to play a song, then it turns itself off. Iv replaced the battery but this still happens! Any idea?

My 40 Gb ipod has been working fine and then all of a sudden my click wheel is not working, everything else is working fine. The ipod is only 3 months old, any ideas on what is wrong and how to fix it?

Hi

I was updating my ipod mini and unplugged it from my laptop now my ipod screen is frozen completely.It says "now playing" and a song name is on the screen but nothing is happening.

hey. when i turn on my i pod all i get the apple for about 15 seconds then this folder with a exclamation mark pops up. i tried to reset it but that doesnt work.

I have an ipod 20g - was informed there was an update and now the ipod oly shows the logo- have tried every version of reset to no avail- any others solved this?

My ipod froze... and the curser is on "photos".
I tried connecting it to the computer... but no luck. I tried pressing the menu and select sections, but no luck.

What do you suggest I should do?

my ipod mini keeps turning of sayung that there is no battery power left even after i've charged it fully. any ideas whats wrong with it???

my ipod mini just wont turn on!!!! please help

my ipod wont turn back on...and i even tried to reset it too, but still no response. and my pc doesn't reconize it anymore. what can i do?

clickwheel of my 40gb fourth generation ipod not responding to the touch...how i can fix the problem..thanx

Thanks for the reset info. It worked great on my Ipod Mini and brought it back to life after not responding to anything.

I have an Ipod click wheel 40gb, at first it kept getting the dreaded triange with exclamation mark on a daily basis, then it just froze, now the screen has gone blank. I've reset it numerous time usinf menu and select buttons. Strange thin is I can get tunes playing sometimes but the screen is still blank. And, surprise, surprise, the one year guarantee expired a couple of days ago. Is this the auto destruct after one year sequence kicking in?

I have an Ipod mini with the seemingly common folder/exclamation mark fault. Had no joy at all with it. My pc will find it but when I press restore or format, before anything happens, the ipod seems to restart and the pc loses it. Exactly the same when in disc mode. Any ideas people? I'm thinking it is beyond repair and needs a new microdrive.

thank you so much for this info! my ipod had been stuck for over an hour and i didnt want to screw it up so i just left it. now i know what to do! thanks a lot

my ipod sometimes freezes on me , and i sometimes get a exclamation mark on my ipod

should i try a full reformat? i have my musics backed up on my PC

For a while my ipod had been slow and freezing at times. You could also hear internal parts still working even after I had turned it off. Yesterday the battery ran out and started recharging it. After it was finished, I picked it up and all the songs were gone. It appeared to have reset itself. I then plug it into the computer and it freezes the computer. I then attempted a reset on the ipod which didn't do anything and now my ipod just shows the apple. You can still hear internal parts still working. It also shows at times the folder with the exclamation mark. I tried to do a restore but it responds for like 5 seconds when I plug it into the computer. My ipod is the one with the click wheel. If anybody can help me it would be greatly appreciated. Thanks.

ipod is dead ive charged it 4 a few hours and tried repeatedly to reset it! its one of them U2 ipods! help me its ma mates need to sort it by munday! help

Thanks for the help. I just sold my iPod first Gen to a guy at a local college and he just called me between classes because the 'Pod froze up when he was accessing his iCal entries.
He was able to easily reset the iPod, but we surmise that because he's on 10.4 Tiger, that's a little too new for the hardware in the first gen pod.
Thoughts?

holding the select and menu buttons worked just well for me ... thank you so much!

I have an Ipod mini with the seemingly common folder/exclamation mark fault. Had no joy at all with it. My pc will find it but when I press restore or format, before anything happens, the ipod seems to restart and the pc loses it. Exactly the same when in disc mode. Any ideas people? I'm thinking it is beyond repair and needs a new microdrive.

thanks for the page... the reset worked for me

my click wheel won't respond on my ipod 20 how can i fix this problem, I'm living in china where there are no mac techs, thanx!

i dropped my ipod today (from about two feet off the ground, it fell on carpet), and now it doesn't work. at first, it was frozen on the "now playing" screen in the middle of the current song. i plugged it into my computer, but it then was stuck on the charging screen, but the battery bar wasn't moving and the "do not disconnect" screen wasn't flashing. i unplugged it and set it sit for a couple of hours, and now it's on the menu screen. the battery bar and "do not disconnect" sign now work like normal when plugged in, but none of the buttons will work when it's unplugged on the menu screen. again, resetting doesn't work...is there anything i can do?

same thing happens to me, everytime y turn my ipod on there is an exclamation mark and a file folder, please tell me hw to get my ipod back to normal, thank you

I just bought an ipod, and had to reset it. Is this a bad sign?

which is the select botton on ipod photo?????
soooo strangeeee

This means your file system is corrupt on your ipod. Bad news, Jamar. I got this before and you have to do a complete reset. Hope you backed up your files on your Mac! More details on apple.com site on excatly which iPod you have and how to do a master reset

Everyone is welcome. Sorry it is so obscure

thanks boys it worked!

Thank you!

everytime i turn my ipod on, theres and exclamation mark and a file. Please tell me how to get my ipod back to normal asap, thank you.